At Medigram Super Speciality Hospital, Saharanpur, we understand that visiting a hospital can sometimes feel stressful for patients and their families. Our aim is to make every visit as convenient, comfortable, and organised as possible. Whether you are visiting for an outpatient consultation, seeking specialist medical advice, planning a hospital admission, or accompanying a family member, our team is committed to helping you understand the procedures and information you need.
This page provides important details about outpatient department (OPD) timings, appointment booking, consultation charges, visiting hours, admission documents, insurance facilities, and hospital policies. We encourage patients and visitors to review these guidelines before arriving at the hospital.
OPD Timings at Medigram Hospital
The Outpatient Department (OPD) at Medigram Super Speciality Hospital operates from Monday to Saturday, 10:00 AM to 5:00 PM. Patients can consult the respective consultant or doctor during the scheduled OPD hours.
We recommend booking an appointment in advance with your preferred consultant. Prior appointments help patients plan their visits, reduce unnecessary waiting, and make the consultation process more convenient. Patients should arrive on time and keep their relevant medical records ready.
OPD Schedule
- Monday to Saturday: 10:00 AM to 5:00 PM
- Sunday: Emergency services only
- Emergency Department: Open 24 hours a day, 7 days a week
Please note that consultant availability may vary depending on the specialty and schedule. Contact the hospital before visiting if you need confirmation of a particular doctor’s availability.
Book an Appointment
Patients can book an appointment with the relevant consultant through the hospital website or by contacting the appointment team directly. Booking in advance helps the hospital coordinate consultations and allows patients to plan their visit more effectively.
Appointment Contact Details
- Toll-Free Number: 1800 120 0080
- Hospital Appointment Numbers: 8477001904, 9319093259
You can also use the Book Appointment option available on the website to access the online appointment service.
For specialty-specific appointments, patients may contact the relevant coordinator using the numbers provided below. When calling, please mention the department you wish to consult and keep any previous prescriptions, investigation reports, or medical records available.
Consultation Fees
The routine consultation fee at Medigram Super Speciality Hospital is ₹800 for the first visit. The applicable revisit charges depend on the interval and number of revisits.
- Routine first consultation: ₹800
- First revisit within 10 days: Free
- Revisit after 10 days: ₹800
- Second revisit within 10 days: ₹800
- Emergency consultation during OPD hours: ₹1,200
- Emergency consultation outside OPD hours (8:00 PM to 8:00 AM): ₹1,500
Consultation fees for certain super-specialists or consultants may vary according to the specialty. Patients are advised to confirm the applicable charges when booking their appointment.
Patient and Visitor Guidelines
Medigram Hospital requests all patients, attendants, and visitors to follow hospital guidelines to maintain a safe, hygienic, and comfortable environment for everyone.
Visiting Hours
Visiting hours vary according to the patient’s room category.
- ICU: 11:00 AM–11:30 AM and 4:30 PM–5:00 PM
- Economy, Private and Semi-Private Rooms: 12:00 noon–1:00 PM and 5:30 PM–6:30 PM
Visitors should follow the timings and instructions provided by the hospital staff. Restrictions may be necessary to protect patients’ privacy, support rest and recovery, and reduce the risk of infection.
Attendant Rules
One attendant may stay with a patient in all room categories. For paediatric patients up to 12 years of age, two attendant passes are issued.
A maximum of two attendants may visit a patient at a time. Children below 10 years of age are not allowed to visit patients. Visitors should sanitise their hands, maintain cleanliness, and follow instructions from nursing and security staff.
Please avoid unnecessary crowding near patient rooms and critical care areas. These guidelines help the hospital maintain a calm and safe environment for patients.
Documents Required for Hospital Admission
Patients preparing for admission should bring the necessary identification and medical documents to help the admission process proceed smoothly.
Please carry:
- Original identity proof, such as an Aadhaar card or driving licence
- PAN card
- Health insurance card, if applicable
- Consultant’s prescription and previous medical records
- Details of known food or medicine allergies
- Information about medicines currently being taken
- An emergency or alternative mobile number for a close relative or friend
Patients using insurance or a third-party administrator (TPA) facility should also carry the relevant policy details, authorisation documents, or other paperwork requested by the hospital.
Providing accurate medical information helps the treating team understand the patient’s history and plan care appropriately.
Food and Dietary Guidelines
Outside food is not permitted in the hospital. Patients may require specific dietary arrangements depending on their medical condition, treatment, and the advice of the treating team. The hospital’s dietitians and in-house kitchen help cater to patients’ dietary requirements.
Attendants may order meals from the hospital canteen on a chargeable basis. Patients and families should follow the treating doctor’s or dietitian’s instructions regarding food, beverages, and dietary restrictions. Please do not give patients outside snacks or meals without checking with the medical team.
Appointment Coordinators and Contact Numbers
Patients can contact the hospital appointment team or the relevant specialty coordinator for appointment-related assistance.
| Department / Coordinator | Contact Number |
|---|---|
| Hospital Appointment Number | 8477001904, 9319093259 |
| Coordinator – Urology | 8477000188 |
| Coordinator – Internal Medicine | 8477000994 |
| Coordinator – Cardiology | 8477000994 |
| Coordinator – General and Laparoscopic Surgery | 8477000993 |
| Coordinator – Neurosurgery | 8445782846 |
Please verify the relevant coordinator’s availability before calling, as appointment schedules may vary.
Your Comfort and Cooperation Matter
At Medigram Super Speciality Hospital, we believe that clear communication and cooperation between patients, families, and healthcare professionals contribute to a better hospital experience. We request all visitors to respect patient privacy, follow hospital policies, maintain hygiene, and cooperate with the hospital staff.
For appointment assistance, call 1800 120 0080 or 8477001904. For specialty-specific consultations, use the coordinator contact numbers listed above. For emergencies, please contact the hospital’s emergency team or visit the emergency department, which operates 24 hours a day.
Medigram Super Speciality Hospital, Saharanpur remains committed to providing patients and their families with clear information and a supportive environment throughout their healthcare journey.